Pharmacy Technician

CVS Health • Middletown, MD

2d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an exceptional patient experience. They help pharmacy operations run smoothly by following standard operating procedures, best practices, and effective communication across pharmacy workstations, including production, pick-up, drive-thru, and drop-off. Technicians demonstrate empathy and genuine care when assisting patients, contribute to a safe and inclusive team culture, and work to resolve or escalate patient concerns appropriately.

Technicians complete a company training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may be restricted by the Pharmacy Manager until requirements are fulfilled. Depending on state law and applicable training and certification, technicians may also provide services such as immunizations, point-of-care testing, and offsite clinic support. Where permitted, immunizer duties include preparing and administering vaccines, educating patients, referring vaccination questions to the pharmacist, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies.

The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training within the designated timeframe. The position is part-time, with 29 anticipated weekly hours. The stated pay range is $16.50 to $25.00 per hour; actual pay depends on factors including experience, education, geography, and other relevant considerations.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet state-level licensure and national certification requirements, which vary by state.
• Attend regularly and predictably, including nights and weekends.
• Concentrate on tasks over time and pivot quickly between tasks to meet patient and business needs.
• Demonstrate customer service and team orientation, including a friendly willingness to help and appropriate responses to patients.
• Use and understand verbal and written communication with patients and colleagues, including active listening.
• Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
• Resolve challenging interactions by choosing an appropriate course of action.
• Meet physical demands, including extended periods upright; lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work. Occasionally lift or exert up to 20 pounds, frequently up to 10 pounds, and consistently exert negligible force.
• Accurately express detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Follow applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, when permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report reaction events as required by public health requirements.
• Review and collect patient information and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety.
• Assist patients and colleagues through friendly service, appropriate responses to patient reactions, active listening, and clear verbal and written communication.
• Use mathematical reasoning to determine prescription quantities, days’ supply, and bottle counts.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, stooping, and visually inspecting small details.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED