Pharmacy Technician

CVS Health • Charles Town, WV

6d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, and contribute to a safe, inclusive, and engaging team culture.

After starting in the role, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until all requirements are satisfied. Where permitted by law and supported by required training and certification, technicians may also provide patient health services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must meet additional licensure and training requirements.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If the state board of pharmacy does not set a minimum age, be at least 16 years old.
• If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Be able to concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use math to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including standing and moving for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, visual acuity for detailed work, and communicating and receiving detailed information orally.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients in person and over the phone, offer immunizations and other services where appropriate, and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowable and appropriately supported by training and certification.
• When supporting immunizations, complete required licensure and training, educate patients about vaccines and refer vaccine questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, review and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED