Pharmacy Technician

CVS Health • Albany, OR

10d • $19 - $29 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring and inclusive patient experience. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards, and work closely with the pharmacy team. Once hired, they must complete a company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until those requirements are met.

Depending on state law and required training, technicians may support additional patient health services, including immunizations, point-of-care testing, and offsite clinics. Where permitted, Technician Immunizers complete additional training and licensure requirements, educate patients about vaccines, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies. The role requires flexible scheduling and may include travel to other stores in the market as business needs require. This is a part-time position with 20 anticipated weekly hours.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board does not specify a minimum age, be at least 16 years old.
• If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to concentrate on tasks, switch between tasks quickly, and verify prescription information and labels accurately.
• Demonstrate a friendly, helpful approach to patients and respond appropriately to their reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to calculate prescription quantities and related dispensing needs.
• Identify challenging interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including extended periods upright, reaching, repetitive finger movements, stooping, close visual acuity, and occasional lifting up to 20 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflows in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinics, when legally permitted and supported by required training and certification.
• Where permitted, complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning to support prescription fulfillment, and select appropriate actions to resolve problems.
• Perform the physical tasks required by the role, including remaining upright, lifting, scanning, bagging, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED