Pharmacy Technician

CVS Health•Reston, VA
•$17 - $27•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients as an initial point of contact; and contribute to a caring, inclusive, and safe customer and colleague experience. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and complete a company training program and all applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are met. Technicians may work at production, pick-up, drive-thru, and drop-off stations; provide patient service and direct or escalate concerns; perform permitted inventory activities; and, where legally allowed and appropriately trained, deliver additional services such as immunizations, point-of-care testing, or offsite clinic support. Technician immunizers may complete additional licensure and training, educate patients, refer vaccination questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies. The role requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. Technicians must be attentive, adaptable, service-oriented, effective communicators, comfortable with basic pharmacy math, and able to resolve problems appropriately. Physical demands include extended periods standing or moving, handling and reaching for items, repetitive finger movements, stooping, visual precision, and lifting or exerting force as described in the posting. This is a part-time position with 20 anticipated weekly hours and a typical pay range of $17.00–$27.00 per hour. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, subject to hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including any requirements for age, education, and licensure or certification.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Ability to concentrate, switch between tasks, and verify prescription information and label accuracy.
  • Ability to assist people in a friendly manner, recognize patient reactions, and respond appropriately.
  • Ability to communicate verbally and in writing with patients and colleagues and use active listening.
  • Ability to use math to determine quantities such as tablets to dispense, days’ supply, and bottles needed.
  • Ability to identify challenging interactions and choose an appropriate course of action.
  • Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, and stoop; perform repetitive finger movements and precise handling; and maintain close visual acuity.
  • Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
  • Ability to convey detailed spoken instructions accurately and receive detailed information orally.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
  • Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off stations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized patient service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs and travel to other market stores for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic support, when legally permitted and properly trained and certified.
  • Where permitted, complete immunizer licensure and training; educate patients about vaccines and refer questions to the pharmacist on duty.
  • Where permitted, monitor for and respond to vaccine adverse reactions, report events as required, collect and document patient information, and monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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