Pharmacy Technician

Kroger • Myrtle Beach, SC

5d

About The Position

Provide exceptional customer service that helps people live healthier lives. Treat customers and employees fairly and ethically, maintain a safe, clean, and inclusive environment, serve as a responsible community member, and provide appropriate products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences relevant to patients, as allowed by and consistent with state and federal laws. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

The Pharmacy Technician supports pharmacy operations by assisting the pharmacist, processing prescriptions, serving patients, managing inventory and orders, maintaining a clean and organized department, and following applicable laws, safety procedures, privacy requirements, and company policies. The role requires cooperation in a fast-paced environment and support for patients including minors, individuals with special needs, and older adults.

Requirements

• High school diploma or GED.
• Must be at least 18 years old.
• Ability to handle highly confidential information.
• Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• EPRN familiarity.

Responsibilities

• Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
• Follow and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including clean and organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to provide the best value to the customer and the company.
• Answer phone calls, triage them, and respond to inquiries as appropriate.
• Follow company guidelines for accepting and tendering vendor coupons, cash-shortage limits, and shrink guidelines.
• Operate the cash register according to company guidelines and follow cashier-handling policies for electronic fund transactions, cash, and checks.
• Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist the pharmacist with responsibilities except those requiring the pharmacist’s professional judgment.
• Follow HIPAA regulations and company privacy policies.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably, cooperatively, and without confrontation.
• Handle customer and business information honestly and with integrity.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential job functions with or without reasonable accommodation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED