Pharmacy Technician

CVS Health•Owings Mills, MD

About The Position

CVS Health Pharmacy Technicians support patients by helping promptly, safely, and accurately fill prescriptions while providing compassionate customer service. They help ensure medication needs are met, follow applicable regulatory requirements, maintain patient confidentiality, and uphold professional and ethical standards. Technicians manage assigned pharmacy workstations and tasks in a fast-paced retail pharmacy environment. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and meet their state’s registration, licensing, and certification requirements. Duties may initially be restricted by a manager until these requirements are satisfied. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues.
  • Active listening skills, including understanding others, asking appropriate questions, and avoiding inappropriate interruptions.
  • Mathematical reasoning skills, such as calculating a prescription's days' supply.
  • Problem-resolution skills, including recognizing actual or potential problems and selecting an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the timely, safe, and accurate filling of patient prescriptions.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
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