Pharmacy Technician

CVS Health•Chipley, FL
•$16 - $24•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing compassionate, personalized service. Technicians follow company standard operating procedures, pharmacy workflows, and effective communication practices, and contribute to a safe, inclusive, and engaging team environment. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until all requirements are completed, the Pharmacy Manager may restrict duties. Where permitted by law and supported by training and certification, technicians may also provide additional health care services such as immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizer duties may include vaccine preparation and administration, patient education and referral, monitoring and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements for age, education, and licensure or certification.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Concentrate on tasks over time and switch quickly between tasks to meet patient and business needs.
  • Confirm prescription information and label accuracy to support patient safety.
  • Help people in a friendly manner, understand patient reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, including active listening.
  • Use math to solve dispensing-related problems, including calculating quantities and days’ supply.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Be mobile and remain upright for extended periods; lift, scan, and bag items; reach, stoop, and perform repetitive finger and hand movements.
  • Have the visual acuity needed for activities such as transcribing, viewing computer terminals, and inspecting small items.
  • Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
  • Accurately express and exchange detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies to protect patient safety, privacy, and security and ensure controlled-substance dispensing and recordkeeping compliance.
  • Provide additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where permitted and appropriately trained and certified.
  • Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions and report events as required by public health requirements.
  • Review and collect patient information and track and document applicable patient records.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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