Pharmacy Technician

CVS Health•Muncie, IN

About The Position

CVS Health Pharmacy Technicians support patients by helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service to customers. The role requires maintaining patient confidentiality, ethical conduct, and compliance with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks and contribute to the pharmacy team’s ability to meet medication needs and regulatory requirements. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until these requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required, subject to applicable law and reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet licensure requirements applicable in the state of employment.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including looking for ways to help people, responding in a friendly manner, and appropriately responding to customer reactions.
  • Verbal and written communication skills to interact with customers and colleagues, including active listening.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing potential problems and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred, but not required).

Responsibilities

  • Support the team in promptly, safely, and accurately filling patient prescriptions.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Manage assigned pharmacy workstations and tasks to help meet medication needs and regulatory compliance standards.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.
  • Continue building clinical, technical, and insurance knowledge through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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