Pharmacy Technician

CVS Health • Ridgewood, NY

5d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately while providing caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting, they must complete company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are completed.

The role may include supporting immunizations and other health care services when permitted by law and supported by required training and certification. Technician Immunizers must complete the applicable additional training and licensure requirements. The position requires regular, predictable attendance, including nights and weekends, and flexibility to work in other stores in the market when business needs require.

This is a part-time position with 29 anticipated weekly hours. The stated pay range is $19.00–$29.00 per hour; the actual offer depends on factors including experience, education, and geography. Eligible part-time colleagues may access benefits and programs depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Attend work regularly and predictably, including nights and weekends.
• Demonstrate attention and focus, including concentrating on tasks, shifting between tasks, and checking prescription information and labels for accuracy.
• Demonstrate customer service and team orientation, including responding appropriately to patients and helping them in a friendly manner.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning for prescription-related calculations, such as quantities, days’ supply, and bottle counts.
• Identify challenging interactions and choose an appropriate response.
• Meet the physical demands of the job, including extended periods upright, reaching, repetitive fine-motor tasks, stooping, close visual work, and lifting or exerting force as described in the posting.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, caring service to patients in person and over the phone, including resolving or escalating patient concerns and offering immunizations and other services where appropriate.
• Complete permitted inventory tasks as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other market stores for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted by law and supported by required training and certification.
• If supporting immunizations, complete required training and licensure; educate patients about vaccines and refer vaccination questions to the pharmacist on duty; monitor and respond to adverse reactions and report events as required; review and collect patient information; document applicable patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy to support patient safety.
• Perform required physical tasks, including standing and moving for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and visually inspecting information and items.
• Complete additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED