Pharmacy Technician

CVS Health • Winston-Salem, NC

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering safe, accurate, efficient operations and excellent patient service at retail locations. They are often the first point of contact for patients and customers, helping prescriptions be filled promptly and accurately while contributing to a caring, inclusive experience. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and professional standards, and policies protecting patient safety, privacy, and security. After starting, they must complete company training and meet applicable state registration, licensing, and certification requirements; a Pharmacy Manager may restrict duties until those requirements are complete.

Technicians may perform basic inventory activities as permitted by law and directed by pharmacy leadership, and may provide additional patient health services such as immunizations, point-of-care testing, or staffing offsite clinics when permitted and appropriately trained. Technician immunizers must complete additional licensing and training requirements and may prepare and administer vaccines, educate and refer patients, respond to and report adverse reactions, document patient information, and manage vaccine supplies.

The position requires regular and predictable attendance, including nights and weekends, and the ability to complete required training on time. Work involves sustained attention, communication and customer service, basic mathematical reasoning, problem resolution, and physical activity including standing, reaching, repetitive finger movements, stooping, close visual work, and lifting or exerting force. This is a part-time role with 10 anticipated weekly hours. The stated hourly pay range is $16.00–$24.00. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
• If state requirements do not establish a minimum age, be at least 16 years old.
• If state requirements do not establish a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate concentration, ability to shift between tasks, attention to prescription and label accuracy, customer service, teamwork, verbal and written communication, active listening, mathematical reasoning, and problem-resolution ability.
• Be able to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive finger movements and precise machine adjustments; and perform close visual work.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force as needed.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and by phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as allowed by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance requirements and patient privacy and security practices.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• Where permitted and appropriately trained, complete immunizer requirements; prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor, respond to, and report adverse reactions; collect and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform required dispensing calculations, and use appropriate problem-resolution skills.
• Perform physical tasks including lifting, scanning, and bagging items; reaching; repetitive finger work; adjusting machines precisely; stooping; and visually inspecting small items or information.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED