Pharmacy Technician

CVS Health • Goose Creek, SC

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and an excellent patient experience. They follow company standard operating procedures and pharmacy workflows, help pharmacy operations run smoothly, and interact with patients and colleagues with empathy and care. Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements; until those requirements are satisfied, the Pharmacy Manager may restrict their duties.

The role may include supporting immunizations and other patient health services where permitted by law and supported by required training and certification. Pharmacy Technicians are expected to comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market when business needs require it.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including any age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to focus over time, switch tasks quickly, and verify prescription information and label accuracy.
• Demonstrate customer service and teamwork skills, including responding appropriately to patient reactions.
• Use verbal and written communication and active listening to interact with patients and colleagues.
• Use mathematics to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle counts.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical requirements of the position, including extended standing, lifting and exerting force as described, reaching, bending, repetitive finger movements, and close visual work.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to support safe, accurate prescription fulfillment.
• Assist pharmacists in managing and improving patient health and ensure prescriptions are filled promptly, safely, and accurately.
• Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing, safe, inclusive, and engaging team; receive feedback and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to cover shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and company policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and offsite clinic staffing, when legally permitted and supported by required training and certification.
• If supporting immunizations, complete required licensure and training for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; review and collect patient information and document applicable patient records; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use attention, listening, communication, mathematical reasoning, and problem-solving skills to meet patient and business needs.
• Perform physical tasks such as remaining upright for extended periods; lifting, scanning, and bagging items; reaching, bending, stooping, and repetitive finger movements; and using close visual acuity for computer work and inspection.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Medical, dental, and vision coverage, based on eligibility.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources and benefits, based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED