Pharmacy Technician

CVS Health • East Falmouth, MA

16d • $17 - $27 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering compassionate, personalized service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively, and contribute to a safe, inclusive team culture.

After starting the role, technicians must complete a company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are satisfied. Depending on state law and required training, technicians may also provide services such as immunizations and point-of-care testing, or staff offsite clinics. Where permitted, technician immunizers may prepare and administer vaccines and perform related patient education, documentation, and supply-management duties.

This is a part-time role with 29 anticipated weekly hours. The typical pay range is $17.00–$27.00. Benefits may include dental and vision coverage, wellness resources, employee discounts, access to certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have the attention, focus, customer-service, teamwork, communication, active-listening, mathematical reasoning, and problem-resolution abilities needed to perform the role.
• Be able to meet the stated physical demands, including occasional lifting or exertion up to 20 pounds and frequent lifting or exertion up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Serve patients at pickup, drive-thru, and over the phone with empathy and genuine care; offer immunizations and other services where appropriate; and solve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when legally permitted and appropriately trained and certified.
• Where permitted and qualified as a technician immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and collect patient information; document applicable patient records; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Provide friendly assistance, respond appropriately to patients, communicate and listen effectively, use math to support prescription fulfillment, and select appropriate actions to resolve challenging interactions.
• Perform the physical activities required for the role, including remaining mobile and upright for extended periods, handling items, reaching, repetitive finger movements, adjusting machines, stooping, and visually inspecting information.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED