Pharmacy Technician

CVS Health•Sarasota, FL
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; and contribute to a caring, safe, and inclusive pharmacy environment. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws, and professional standards. After starting, they must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete. Technicians may provide additional patient health care services, such as immunizations and point-of-care testing, and may staff offsite clinics when permitted by law and supported by required training and certification. Where permitted, a Technician Immunizer may complete the additional licensure and training needed to prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with anticipated hours of 20 per week. The typical pay range is $16.50–$25.00. The role requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require. The position is eligible for benefits and programs that support colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state Board of Pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including the ability to concentrate, switch tasks quickly, and verify prescription information and label accuracy.
  • Demonstrate customer service and teamwork skills, including a friendly approach and appropriate responses to patients’ reactions.
  • Communicate verbally and in writing with patients and colleagues, and use active listening skills.
  • Use mathematical reasoning for prescription-related calculations, such as tablet quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging; reaching and stooping; repetitive finger movements; precision handling; and close visual acuity.
  • Be able to lift or exert up to 20 pounds occasionally and up to 10 pounds frequently; consistently move objects using negligible force.
  • Accurately convey and receive detailed spoken instructions.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures for production, pickup, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pickup, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, accept feedback, and seek opportunities to build clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
  • When permitted and qualified as a Technician Immunizer, prepare and administer vaccines; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning, and resolve problems appropriately.
  • Perform the physical tasks required for the role, including standing, reaching, lifting, scanning, bagging, typing, and handling items.
  • Perform other tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, depending on hours worked and eligibility.
  • Vision benefits, depending on hours worked and eligibility.
  • Wellness resources, depending on hours worked and eligibility.
  • Employee discounts, depending on hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.
  • A range of benefits and programs supporting colleagues’ physical, emotional, and financial well-being.
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