Pharmacy Technician

CVS Health • Houston, TX

10d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflows, communicate effectively with patients and colleagues, and help create a safe, inclusive environment.

After starting, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are complete, the Pharmacy Manager may restrict their duties. Depending on state law and required training, technicians may also support immunizations and other patient health services, including point-of-care testing and offsite clinics.

This is a part-time position with 20 anticipated weekly hours. The typical pay range is $16.50–$25.00 per hour. The actual offer depends on factors such as experience, education, and geography. Eligible benefits and programs may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, subject to hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If the state Board of Pharmacy does not specify a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly assistance, recognize patients’ reactions, and respond appropriately.
• Use verbal and written communication effectively and practice active listening with patients and colleagues.
• Use mathematics to solve dispensing-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the role’s physical demands, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stooping, and repetitive finger movements; using close visual acuity; and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists in managing and improving patient health.
• Follow pharmacy workflows at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback constructively, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• Where permitted, complete the additional licensure and training needed for Technician Immunizer status and support vaccine preparation and administration.
• Where permitted, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Where permitted, monitor for and respond to adverse reactions and report events as required.
• Where permitted, review and collect patient information and track and document information for applicable patients.
• Where permitted, monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED