Pharmacy Technician

CVS Health • Oro Valley, AZ

19d

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription fulfillment and excellent patient service. They work across pharmacy workstations, follow standard operating procedures and applicable laws, and help pharmacy operations run smoothly. Technicians are expected to show empathy and genuine care, communicate effectively, contribute to a safe and inclusive team culture, and remain flexible to meet scheduling and business needs, including traveling to other stores in the market when needed.

After starting the role, Technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Until requirements are satisfied, the Pharmacy Manager may restrict duties. Where permitted and with the required training and certification, Technicians may also support immunizations, point-of-care testing, and offsite clinics. Technician immunizer duties may include preparing and administering vaccines, educating patients and referring questions to the Pharmacist-on-duty, responding to adverse reactions, documenting patient information, and managing vaccine supplies.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, the ability to switch tasks, customer service and teamwork skills, verbal and written communication, active listening, mathematical reasoning, and problem-solving ability.
• Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching; repetitive finger movements; precision control; stooping; close visual acuity; and lifting or exerting up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
• Support pharmacy operations at production, pick-up, drive-thru, and drop-off workstations.
• Provide compassionate patient service in person and over the phone, resolve or escalate patient problems, and offer immunizations and other services where permitted.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stocks, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including working shifts at other stores in the market when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted, complete requirements for Technician Immunizer status; prepare and administer vaccines, educate patients and refer vaccination questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, collect and document patient information, and manage vaccine supplies.
• Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use mathematical reasoning to determine quantities and days’ supply; and identify and address challenging patient or colleague interactions.
• Perform the physical tasks required for the position, including standing, lifting, reaching, repetitive finger movements, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED