Pharmacy Technician

CVS Health • Carbondale, IL

10d • Onsite

About The Position

The Pharmacy Technician supports the pharmacy team in delivering operational and service excellence at a CVS Health retail location. Technicians help ensure prescriptions are filled promptly, safely, and accurately; provide caring service to patients; and support smooth pharmacy operations through consistent use of standard operating procedures, best practices, and effective communication. They contribute to a safe and inclusive team culture and help patients access health care services. After starting, technicians must complete the company training program and meet applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until requirements are satisfied.

Depending on state law and required training and certification, technicians may assist with immunizations, point-of-care testing, and offsite clinics. Where permitted, technicians who complete additional requirements may obtain Technician Immunizer status to help prepare and administer vaccines. This part-time position anticipates 20 hours per week. The listed pay range is $16.00 per hour.

Requirements

• Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including requirements relating to age, education, and licensure or certification.
• If the state board does not set a minimum age, be at least 16 years old.
• If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Ability to concentrate over time, switch quickly between tasks, and confirm prescription information and label accuracy.
• Ability to provide friendly assistance, understand patient reactions, and respond appropriately.
• Verbal and written communication skills for interacting with patients and colleagues, including active listening.
• Ability to use mathematics to calculate quantities such as tablets to dispense, days' supply, and bottle quantities.
• Ability to identify challenging patient or colleague interactions and choose an appropriate response.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements; and adjust machines precisely.
• Close visual acuity for tasks such as transcription, viewing a computer terminal, and inspecting small parts.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Ability to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide empathetic, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services; and resolve or escalate patient concerns.
• Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, accept feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, when permitted and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required.
• Review and collect patient information and track and document applicable information.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends.
• Complete required training within the designated timeframe.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits.
• Vision benefits.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED