Pharmacy Technician

CVS Health • Nesquehoning, PA

5d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and a caring patient experience in retail locations. They work across pharmacy workstations, follow standard operating procedures and communicate effectively with patients and colleagues. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until requirements are satisfied. Where permitted by law and supported by training and certification, technicians may also provide services such as immunizations, point-of-care testing, or staffing offsite clinics. Technician immunizers may prepare and administer vaccines, educate patients and refer clinical questions to the pharmacist, monitor and report adverse reactions, document patient information, and manage vaccine supplies.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Meet applicable state registration, licensing, and certification requirements.
• Have regular and predictable attendance, including nights and weekends.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication effectively and demonstrate active listening.
• Use mathematical reasoning to calculate prescription quantities and supplies.
• Identify challenging interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual inspection. The role may occasionally require lifting or exerting up to 20 pounds and frequently up to 10 pounds.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations.
• Help ensure prescriptions are filled promptly, safely, and accurately, including confirming prescription information and label accuracy.
• Provide empathetic, personalized service to patients in person and over the phone; offer immunizations and other services where appropriate, and resolve or escalate patient problems.
• Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Participate in training, seek opportunities to expand clinical and technical knowledge, and respond constructively to feedback.
• Remain flexible to scheduling and business needs, including working shifts at other stores in the market when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
• Provide additional patient health care services, such as immunizations, point-of-care testing, or offsite clinic staffing, when legally permitted and appropriately trained and certified.
• If serving as a technician immunizer, complete required licensure and training; educate patients about vaccines and refer questions to the pharmacist; monitor and report adverse reactions; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform physical and communication tasks required for the role, including remaining upright for extended periods, handling and moving items, using fine motor skills, and accurately conveying and receiving detailed information.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED