Pharmacy Technician

CVS Health • La Verne, CA

10d • $20 - $30

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, prompt, accurate prescription fulfillment and compassionate customer service. They work as part of the pharmacy team, follow standard operating procedures and pharmacy workflow practices, and help create a safe, inclusive environment for patients and colleagues. Technicians must complete the company training program and satisfy the applicable state registration, licensing, and certification requirements; the Pharmacy Manager may restrict duties until requirements are met.

The role may include supporting immunizations and other patient health care services where permitted by law and supported by the required training and certification. Technicians who support immunizations must meet additional licensure and training requirements. This is a part-time position with 29 anticipated weekly hours. The stated hourly pay range is $20.47–$30.47.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including any age, education, licensure, or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete the required company training and applicable state registration, licensing, and certification requirements.
• Demonstrate attention and focus, including the ability to concentrate, switch tasks to meet patient and business needs, and confirm prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication skills and active listening when interacting with patients and colleagues.
• Use math to solve prescription-related problems, such as calculating tablet quantities and days’ supply.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Communicate and receive detailed information accurately through spoken communication.
• Have regular and predictable attendance, including nights and weekends.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at each workstation to support safe and accurate prescription fulfillment.
• Assist patients at pickup, drive-thru, and over the phone with empathy and personalized care; offer immunizations and other services where appropriate, and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Communicate effectively with patients and colleagues, contribute to a high-performing team, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and appropriately trained and certified.
• Where permitted, complete additional requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse vaccine reactions, report events as required, review and collect patient information, document applicable patient details, and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED