Pharmacy Technician

CVS Health•Scottsdale, AZ
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help deliver safe, accurate prescription fulfillment and compassionate service to patients and customers. Working as part of the pharmacy team, Technicians follow standard operating procedures and best practices, communicate effectively, and contribute to a safe, inclusive workplace. They must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are completed. Technicians work across pharmacy stations, including production, pick-up, drive-thru, and drop-off. They assist patients in person and by phone, support inventory activities, and may provide additional health care services such as immunizations and point-of-care testing where allowed and appropriately trained. The role requires regular and predictable attendance, including nights and weekends, and may involve working at other stores in the market as business needs require. This is a part-time position with 20 anticipated weekly hours. The typical pay range is $17.15–$27.15 per hour; the actual offer depends on factors including experience, education, and geography. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not establish a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not establish a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate, switch tasks quickly, and verify prescription information and labels accurately.
  • Demonstrate customer service, teamwork, active listening, verbal and written communication, mathematical reasoning, and problem-resolution abilities.
  • Be able to remain upright for extended periods; lift, scan, bag, reach, stoop, and perform repetitive finger tasks; maintain close visual acuity; and occasionally lift or exert up to 20 pounds and frequently lift or exert up to 10 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service in person and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, welcome feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowed and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status; help prepare and administer vaccines.
  • Educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information and track and document information for applicable patients.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning, and resolve problems.
  • Perform physical tasks such as standing or remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, adjusting machines, stooping, and close visual inspection.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being.
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