Pharmacy Technician

CVS Health•Cypress, CA

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting pharmacy operations and regulatory compliance. The role requires ethical conduct, patient confidentiality, and accurate, safe, and prompt prescription fulfillment while providing caring customer service. Technicians work in a fast-paced retail pharmacy environment and must follow applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can then continue developing clinical, technical, and insurance knowledge through available tools and training. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements concerning age, education, and licensure or certification.
  • If the state board does not set a minimum age, be at least 16 years old.
  • If the state board does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Ability to concentrate on tasks over time without distraction.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Verbal and written communication skills, including active listening and appropriate questioning.
  • Mathematical reasoning sufficient to solve problems such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing issues and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer-service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to help the team fill patient prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete CVS Pharmacy Technician training and satisfy applicable state registration, licensing, and certification requirements.
  • Comply with applicable pharmacy laws and regulations.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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