Pharmacy Technician

CVS Health • Hazleton, PA

21d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, and timely prescription services and a caring customer experience. They help pharmacy operations run smoothly by following standard operating procedures, communicating effectively, and assisting patients at pharmacy workstations, including production, pick-up, drive-thru, and drop-off. Technicians are required to complete a company training program and satisfy applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

The role may also include delivering additional health care services, such as immunizations and point-of-care testing, and staffing offsite clinics when allowed by law and supported by required training and certification. Where permitted, technicians may obtain Technician Immunizer status and support vaccine preparation and administration. This includes educating patients about vaccines, referring clinical questions to the pharmacist, responding to and reporting adverse reactions, collecting and documenting patient information, and managing vaccine supplies.

This is a full-time position with 40 anticipated weekly hours. The typical pay range is $16.00–$24.00 per hour. The position is eligible, based on eligibility, for medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
• If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, the ability to switch tasks quickly, and the ability to verify prescription information and label accuracy.
• Provide friendly, helpful customer service; recognize patient reactions and respond appropriately.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use math to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Remain mobile and upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precise machine adjustments.
• Have close visual acuity for tasks such as transcribing, viewing computer terminals, and inspecting small items.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Accurately convey detailed spoken instructions and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to ensure safe and accurate prescription fulfillment.
• Provide empathetic, personalized service to patients in person, at pick-up, in the drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and privacy and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccine questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions and report events as required by public health requirements.
• Review and collect patient information and track and document it for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform assigned additional tasks as directed by a supervisor or manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED