Pharmacy Technician

Harp's Food Stores•Mountain Home, AR

15d

About The Position

The Pharmacy Technician supports pharmacy department operations and provides customer service in accordance with Harps’ mission. The role includes maintaining department readiness, staffing, supervision, pricing, policies and procedures, inventory preparation, financial goals, cleanliness, and safe use of equipment and tools. The technician also supports replenishment and inventory processes, including ordering, receiving, invoicing, accounting, back stock, returns, damages, and supply use. The position supports compliance with state and federal pharmacy regulations, including applicable license maintenance and required training. It requires problem-solving, attention to safety and quality, dependability, integrity, professionalism, and the ability to build respectful relationships. The technician is expected to anticipate customer needs, follow the SMILE Program guidelines, and help provide friendly service while supporting teamwork and Harps’ mission to deliver value, quality, freshness, competitive prices, and cleanliness. The role involves frequent standing or walking, repetitive hand and arm motions, and reaching, bending, stooping, crouching, twisting, and other movements. It may involve lifting or carrying items weighing up to 10 pounds without assistance, and occasional squatting, kneeling, or climbing. Work may include exposure to varied indoor temperatures, dust, humidity, outdoor weather, cleaning solvents, or other chemicals.

Requirements

Pharmacy Technician certification.
Ability to work a flexible schedule, including evenings and weekends as needed.
Ability to adapt to different situations and respond flexibly to shifting priorities and rapid change.
Ability to interpret, understand, and follow instructions.
Ability to complete tasks in a timely manner.
Move, lift, carry, and place merchandise and supplies weighing 10 pounds or less without assistance.
Frequently reach overhead and below the knees and perform pushing, pulling, bending, stooping, crouching, and twisting, with or without bearing weight; occasional squatting, kneeling, and climbing may be required.
Perform frequent repetitive hand and arm motions, such as grasping, gripping, and turning.
Stand and/or walk frequently throughout the shift.
Visually locate merchandise and other objects and verify information, often in small print.
May be exposed to outdoor weather conditions and indoor variations in heat, cold, dust, and humidity, as well as cleaning solvents or other chemicals.
Employment may be contingent upon completion and evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

Nice To Haves

High school diploma or G.E.D. equivalent preferred.
One year of previous experience in a retail pharmacy environment preferred.
Knowledge of third-party billing data entry may be possessed.
National Certification of Pharmacy Technicians may be possessed.

Responsibilities

Support pharmacy department operations, including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, financial goals, cleanliness, and safe equipment use.
Support inventory and replenishment processes, including ordering, receiving, invoicing, accounting, back stock, reclamation and returns, damages and reworks, supply use, and inventory preparation.
Support compliance with state and federal pharmacy regulations and requirements, including applicable license maintenance and completion of required training and education.
Define issues and use critical thinking and logic to obtain answers in an organized manner.
Produce and promote high-quality products and services while following procedures that affect personal and workplace safety.
Build and foster respectful, fair, and sincere relationships with others.
Follow Harps’ policies and procedures, maintain timely attendance, adhere to the dress code, help ensure a safe work environment, and complete other duties as assigned.
Provide customer service according to the SMILE Program guidelines and seek ways to help customers and others.
Act with integrity and professionalism, taking accountability for attitude, performance, and results and acting in Harps’ best interests.
Anticipate and recognize customer needs, use customer information to improve products and services, and continually work to improve customer service.
Encourage teamwork, cooperation, and trust; support others and treat them fairly and consistently.
Support Harps’ mission by striving to exceed customer expectations.