Pharmacy Technician

CVS Health•Keller, TX

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting pharmacy operations and regulatory compliance. They work in a fast-paced retail pharmacy environment, follow professional and ethical standards, comply with applicable laws and regulations, and maintain patient confidentiality. The role involves managing assigned workstations and tasks so prescriptions are filled promptly, safely, and accurately, while delivering caring service. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy the registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. A manager may initially restrict duties until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Duties may be subject to collective bargaining agreement rules in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet state-specific licensure requirements.
  • Ability to concentrate on tasks over a period of time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills to interact with customers and colleagues; active listening skills.
  • Mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing potential problems and choosing an appropriate course of action in complex situations.
  • Ability to remain upright for sustained periods and move about on foot between work areas.
  • Ability to use fingers for tasks such as picking, pinching, and typing; extend hands and arms in any direction; and bend or stoop as described.
  • Ability to communicate spoken information and perceive sounds at normal speaking levels, with or without correction.
  • Close visual acuity for tasks such as transcribing, viewing a computer terminal, and inspecting small items.
  • Ability to lift up to 30 lbs occasionally and exert up to 30 lbs of force occasionally, up to 10 lbs frequently, or negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in promptly, safely, and accurately filling patient prescriptions.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that meets or exceeds expectations.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.
  • Build clinical, technical, and insurance knowledge and expertise through available tools and training.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility
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