Pharmacy Technician

CVS Health•Honolulu, HI

About The Position

CVS Health Pharmacy Technicians help patients and customers by supporting the safe, prompt, and accurate filling of prescriptions and providing compassionate service. They work in a fast-paced retail pharmacy environment and maintain professional and ethical standards, comply with applicable federal, state, and local laws and regulations, and protect patient confidentiality. The role includes managing assigned pharmacy workstations and tasks to support the pharmacy team and meet medication needs and regulatory requirements. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are met. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. Some locations may be subject to collective bargaining agreement rules. Depending on the role and location, COVID-19 vaccination may be required where legally permissible, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state pharmacy technician licensure requirements; these vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including helping people in a friendly manner, noticing customer reactions, and responding appropriately.
  • Verbal and written communication skills for interacting with customers and colleagues.
  • Active listening skills, including giving full attention, understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Ability to recognize when a problem exists or may arise and choose an appropriate course of action in complex situations.
  • Physical ability to remain upright and move about on foot; use fingers for tasks such as picking, pinching, and typing; extend arms and hands; bend and stoop; communicate and hear spoken information; and perform close visual work.
  • Occasional lifting of up to 30 pounds, exerting up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the pharmacy team.
  • Help fill patient prescriptions promptly, safely, and accurately.
  • Provide caring service to patients and customers that meets or exceeds their expectations.
  • Help ensure medication needs and regulatory compliance standards are met.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being
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