Pharmacy Technician

CVS Health • Tulare, CA

12d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, while providing caring service and a positive patient experience. Technicians follow company standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive, and engaging team environment. After starting, they must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are complete.

The role may include supporting immunizations and other patient health care services where permitted by law and supported by the required training and certification. Technician Immunizers must complete applicable licensure and training requirements. This part-time role anticipates 20 hours per week and pays $18.90–$28.90 per hour. The actual offer depends on factors including experience, education, and geography.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including sustained concentration, task switching, and verifying prescription information and labels.
• Demonstrate customer service and teamwork skills, including friendly assistance and appropriate responses to patients’ reactions.
• Use verbal and written communication and active listening skills to interact with patients and colleagues.
• Use mathematics to calculate prescription quantities, days’ supply, and bottle requirements.
• Use problem-solving skills to select an appropriate course of action in challenging interactions.
• Meet the physical demands of the role, including standing for extended periods; reaching, stooping, repetitive finger use, and close visual work; and occasional lifting or exerting up to 20 pounds and frequent lifting or exerting up to 10 pounds.
• Express and exchange spoken information accurately, including detailed instructions, and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where legally permitted and supported by required training and certification.
• When permitted, complete requirements for Technician Immunizer status; help prepare and administer vaccines, educate patients about vaccines and refer questions to the Pharmacist-on-duty, monitor and respond to adverse reactions, report events as required, collect and document patient information, and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; use mathematical reasoning to calculate quantities and days’ supply; and address challenging patient or colleague interactions appropriately.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting small items.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED