Pharmacy Technician

CVS Health•Amarillo, TX
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate, timely prescription fulfillment and caring service. They may be a first point of contact for patients and customers, helping create a positive experience and supporting pharmacists in improving patient health. Technicians follow company standard operating procedures, pharmacy workflow practices, applicable laws and regulations, and patient privacy and safety requirements. They complete required company training and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met. The role may include supporting patient health services such as immunizations, point-of-care testing, and offsite clinics when permitted by law and supported by required training and certification. Technicians who support immunizations must complete additional training and licensure requirements and may prepare and administer vaccines, educate patients and refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies. This is a part-time position with anticipated weekly hours of 20. Regular and predictable attendance, including nights and weekends, is required. The work involves extended periods upright and mobile, handling and scanning items, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting of up to 20 pounds. The listed pay range is $16.00–$24.00 per hour. Benefits for this part-time role may include dental and vision coverage, wellness resources, employee discounts, and access to certain voluntary benefits, subject to hours worked and eligibility.

Requirements

  • Meet applicable state board of pharmacy requirements and laws governing pharmacy practice, including any age, education, and licensure or certification requirements.
  • If the state board does not specify a minimum age, be at least 16 years old.
  • If the state board does not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete required company training within the designated timeframe and meet applicable registration, licensing, and certification requirements.
  • Maintain regular and predictable attendance, including nights and weekends.
  • Demonstrate attention and focus, including sustained concentration, the ability to switch tasks promptly, and accuracy when confirming prescription information and labels.
  • Demonstrate customer service and teamwork skills, including friendliness, awareness of patients’ reactions, and appropriate responses.
  • Use verbal and written communication and active listening effectively with patients and colleagues.
  • Apply basic mathematical reasoning to prescription quantities, days’ supply, and bottle counts.
  • Identify challenging interactions and choose an appropriate course of action.
  • Meet the physical demands of the job, including extended periods upright, reaching, repetitive finger movements, stooping, close visual work, and occasional lifting or exertion of up to 20 pounds.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and across other locations in the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures at workstations such as production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing, inclusive team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
  • If authorized as a Technician Immunizer, complete required training and licensure; prepare and administer vaccines; educate patients and refer vaccination questions to the pharmacist; monitor and report adverse reactions; collect and document patient information; and manage vaccine supplies.
  • Attend regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy; use math to determine quantities and days’ supply; communicate with patients and colleagues; and select appropriate actions to resolve problems.
  • Perform physical tasks including remaining upright, lifting, scanning and bagging items, reaching, repetitive finger work, adjusting machines precisely, stooping, and close visual work.
  • Perform additional tasks as directed by a supervisor or manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits, subject to hours worked and eligibility.
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, with availability depending on hours worked and eligibility.
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