Pharmacy Technician

CVS Health • Sanford, FL

4d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers and help ensure pharmacy operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable laws and policies, while helping foster a safe, inclusive, and engaging team environment.

After starting the role, Technicians must complete the company training program and satisfy registration, licensing, and certification requirements applicable under their state’s Board of Pharmacy guidelines. Until requirements are completed, the Pharmacy Manager may restrict the Technician’s duties. Depending on the state and required training or certification, the role may also include supporting immunizations and other health services, including point-of-care testing and offsite clinics.

This is a part-time position with anticipated weekly hours of 20. The typical pay range is $16.00–$24.00 per hour; the actual offer depends on factors such as experience, education, and geography. Eligible part-time colleagues may have access to benefits and programs, depending on hours worked and eligibility, including dental and vision benefits, wellness resources, employee discounts, certain voluntary benefits, and other programs.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If the state Board of Pharmacy does not set a minimum age, be at least 16 years old.
• If the state Board of Pharmacy does not set a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Be able to focus on tasks over time and switch between tasks to meet patient and business needs.
• Be able to confirm prescription information and label accuracy.
• Demonstrate customer-service and teamwork skills, including responding appropriately to patients’ reactions.
• Use and understand verbal and written communication and active listening when interacting with patients and colleagues.
• Use mathematics to calculate quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and choose an appropriate course of action.
• Meet the stated physical demands, including extended periods upright, lifting and exerting force as specified, reaching, repetitive finger use, stooping, close visual acuity, and accurately communicating and receiving detailed spoken information.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pickup, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide empathetic, personalized patient service in person, at pickup and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including controlled-substance dispensing and recordkeeping and patient privacy and security requirements.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary staffing of offsite clinics, when permitted by law and supported by required training and certification.
• If supporting immunizations, complete additional licensure and training requirements to obtain Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor for and respond to adverse reactions and report events; review and collect patient information and document it; and monitor and manage vaccine supplies.
• Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy; assist patients and colleagues using effective communication, active listening, customer service, math, and problem-solving skills.
• Perform physical tasks including standing or remaining upright for extended periods, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting machines precisely, stooping, and visually inspecting small items.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits, subject to hours worked and eligibility.
• Vision benefits, subject to hours worked and eligibility.
• Wellness resources.
• Employee discounts.
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED