Pharmacy Technician

CVS Health • Houma, LA

7d • Onsite

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in delivering operational and service excellence at retail locations. They help ensure pharmacy operations run smoothly and prescriptions are filled promptly, safely, and accurately, while providing caring service to patients and customers. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe and inclusive culture. After hire, they must complete the company training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted by the Pharmacy Manager until requirements are met.

The role includes assisting patients at pharmacy workstations and through in-person, drive-through, and telephone interactions; supporting inventory activities; and, where permitted and appropriately trained, providing additional health services such as immunizations and point-of-care testing. Pharmacy Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients, document and track information, monitor for adverse reactions, and manage vaccine supplies. The position requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet state-level licensure and national certification requirements applicable to the role.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating on tasks, switching between tasks as needed, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation by proactively helping people, responding appropriately to patients’ reactions, and working effectively with colleagues.
• Use verbal and written communication effectively, including active listening.
• Use mathematical reasoning to calculate quantities such as tablets to dispense, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the role’s physical demands, including standing or remaining upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger movements; operating or adjusting equipment precisely; and performing tasks requiring close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.
• Communicate spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to support safe and accurate prescription fulfillment.
• Provide caring, personalized service to patients at pick-up, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other stores in the market to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements related to patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• When authorized as a Technician Immunizer, complete required licensure and training; support vaccine preparation and administration; educate patients and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs supporting physical, emotional, and financial well-being

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED