About The Position

The Iowa River Landing Pharmacy is seeking Pharmacy Technicians, Trainee or Certified, 100% time. Under general supervision, performs activities associated with drug distribution and control for outpatient and clinic patient dispensing. The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate. Duties include preparing sterile products, performing cleanroom maintenance, providing patient/customer service at Triage, receiving and screening prescriptions, conducting patient interviews, determining waiting/pick-up times, triaging prescriptions, answering telephone lines, order entry of prescriptions, filling/refilling prescriptions, preparing prescriptions for mailing and shipping, performing inventory maintenance activities, generating and maintaining records, performing activities involving narcotics and controlled substances, conducting audits in patient care clinic areas (Certified Technicians Only), maintaining area orderliness and cleanliness, assisting in on-the-job training of new technicians, and coordinating technical activities with other team members. A full job description can be obtained by emailing the contact listed below. This is a regular salaried position located in Coralville, Iowa.

Requirements

  • High school diploma or the equivalent.
  • Certified Technician: Registered with the Iowa Board of Pharmacy at the time of hire. National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.
  • Trainee Technician: Registered with the Pharmacy Board at the time of hire. All pharmacy technicians must be certified within one year of employment.
  • Experience: Any combination of two years of post-high school experience and/or education in the natural sciences OR Satisfactory completion of an accredited pharmacy technician training program.

Nice To Haves

  • Experience with Public Contact/Customer Service
  • Ability to perform ratio/proportion equations
  • Experience in a retail pharmacy setting
  • Previous healthcare experience preferred
  • Experience with inventory maintenance activities
  • Experience working in a team environment
  • Experience working in healthcare with one-on-one patient interaction

Responsibilities

  • Under pharmacist supervision prepares patient specific and batch sterile products including hazardous medications.
  • Performs daily cleanroom maintenance activities including: Cleaning of hood in accordance with SOP, Decontamination of hood as required, Review and documentation of hood maintenance activities.
  • Provide patient/customer service at Triage.
  • Receive and screen prescriptions for completeness and check for prescription readiness.
  • Conduct interview with patient or patient’s representative to collect and record patient profile information.
  • Determine waiting/pick-up time.
  • Triage prescription to appropriate team.
  • Answer telephone lines and triage phone calls per established policies and procedures.
  • Order entry of prescriptions.
  • Fill/refill prescriptions.
  • Answer the dedicated prescription refill telephone line.
  • Prepare prescriptions for mailing and shipping according to established policies and procedures.
  • Perform inventory maintenance activities.
  • Generate and/or maintain (includes filing) appropriate records related to prescription dispensing.
  • Perform activities involving narcotics and controlled substances including: Conduct weekly and monthly inventories, Audit records associated with dispensing of narcotics and controlled substances, Resolve discrepancies on issuance forms.
  • Conduct assigned audits in patient care clinic areas (Certified Technicians Only).
  • Assist in on-the-job training of new technicians.
  • Coordinate technical activities with other members of team.
  • Perform other tasks as needed/assigned.

Benefits

  • paid vacation
  • sick leave
  • health, dental, life and disability insurance options
  • generous employer contributions into retirement plans
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