Pharmacy Technician

CVS Health • Painesville, OH

16d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering operational and service excellence in retail locations. They are often the first point of contact for patients and customers, helping pharmacy operations run smoothly and ensuring prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow Standard Operating Procedures and pharmacy workflow procedures, communicate effectively, and contribute to a safe, inclusive team culture.

After starting in the role, Technicians must complete a company training program and meet registration, licensing, and certification requirements established by their state’s Board of Pharmacy. Until all requirements are met, the Pharmacy Manager may restrict duties. Depending on state law and required training and certification, Technicians may also deliver services such as immunizations, point-of-care testing, and offsite clinic staffing. Where permissible, Technician Immunizers may help prepare and administer vaccines, educate patients, refer vaccination questions to the Pharmacist-on-duty, respond to adverse reactions, document patient information, and manage vaccine supplies.

This is a part-time position with 29 anticipated weekly hours. The stated pay range is $17.00 per hour. Benefits may include dental and vision coverage, wellness resources, employee discounts, certain voluntary benefits, and other programs, depending on hours worked and eligibility.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including requirements related to age, education, and licensure or certification.
• If state regulations do not set a minimum age, be at least 16 years old.
• If state regulations do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Meet applicable state-level licensure and national certification requirements, which vary by state.
• Complete required training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
• Ability to verify prescription information and label accuracy.
• Ability to provide friendly assistance, recognize patient reactions, and respond appropriately.
• Verbal and written communication skills, including active listening and accurate communication of detailed instructions.
• Ability to use mathematics to determine quantities such as tablets, days’ supply, and bottles needed to fill prescriptions.
• Ability to identify challenging interactions and choose an appropriate course of action.
• Ability to remain upright for extended periods; lift, scan, and bag items; reach, stretch, stoop, and perform repetitive finger movements and precision tasks; and perform close visual work.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects using negligible force.
• Ability to communicate detailed information verbally and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations to meet business needs.

Responsibilities

• Follow company SOPs at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
• Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient problems.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts as needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics, where allowed by law and supported by required training and certification.
• Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
• Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
• Monitor for and respond to adverse reactions, and report adverse reaction events as required.
• Review and collect patient information and track and document information for each applicable patient.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, provide attentive customer service, communicate effectively, use mathematical reasoning, and resolve challenging interactions appropriately.
• Perform the physical tasks required for the role, including standing or remaining upright for extended periods, handling and moving items, reaching, repetitive finger movements, precision control, stooping, and close visual work.
• Perform additional tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED