Pharmacy Technician

CVS Health•Wilmington, DE

About The Position

CVS Health Pharmacy Technicians help patients with medication needs while supporting regulatory compliance, patient confidentiality, and safe, accurate prescription filling. They manage assigned pharmacy workstations and tasks, support the pharmacy team, and provide caring service to patients and customers in a fast-paced retail pharmacy environment. The role requires maintaining high professional and ethical standards and complying with applicable federal, state, and local laws and regulations. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. As technicians gain qualifications, they can build clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state. In select markets, collective bargaining agreement rules may apply. Depending on the role and location, COVID-19 vaccination may be required where allowable by law, subject to reasonable accommodation provisions.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
  • Ability to concentrate on tasks over time without distraction.
  • Customer service orientation, including looking for ways to help people, acting in a friendly manner, and responding appropriately to customers’ reactions.
  • Verbal and written communication skills for interacting with customers and colleagues; active listening skills.
  • Mathematical reasoning, including using math to calculate a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing when a problem exists and choosing an appropriate course of action.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team.
  • Help ensure patient prescriptions are filled promptly, safely, and accurately.
  • Help meet patients’ medication needs and applicable regulatory compliance standards.
  • Maintain ethical conduct and patient confidentiality.
  • Provide caring service to patients and customers and respond appropriately to their needs.
  • Complete the CVS Pharmacy Technician Training Program and meet applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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