Pharmacy Technician, Valley Pharmacy

Valley Health • Winchester, VA

3d • Onsite

About The Position

The Pharmacy Technician at Valley Pharmacy embraces and utilizes customer service standards adopted by Valley Pharmacy. This role involves executing cash register transactions, maintaining adequate cash levels, assisting customers at pick-up and drop-off areas, and verifying customer data for narcotic and controlled substance purchasing. The technician accurately enters patient data into the pharmacy dispensing system, updates patient profiles, ensures proper SIG labeling, and resolves common claim rejections independently. They prioritize prescriptions, communicate patient needs to the pharmacist, and process prescriptions according to state and federal laws. Responsibilities also include reviewing prescription data entry for accuracy, performing discharge technician duties when needed, and managing inventory by maintaining stock areas, documenting products to be ordered, and performing cycle counts. The role requires regular communication of workload status to team members and coordination for breaks. Effective phone etiquette and participation in pharmacy discussions and process change discussions are also key aspects of this position.

Requirements

• High School Diploma or GED is required.
• Excellent customer service and communication skills required.
• Excellent documentation skills required.
• Ability to complete data entry with accuracy required.
• Ability to prioritize work required.

Nice To Haves

• Pharmacy experience is preferred.
• Valid Virginia Pharmacy Technician Certification is required within 9 months of hire.

Responsibilities

• Executes cash register transactions, to include cash, credit card and check transactions, with minimal errors.
• Maintains adequate cash levels for daily store use by proactively monitoring till levels throughout the day.
• Remains readily available and eager to assist at both pick-up and drop off areas.
• Verifies and enters required customer data for narcotic and controlled substance purchasing via POS and/or logbook as necessary.
• Accurately enters all patient data into pharmacy dispensing system, including allergy info, third party information and applicable notes.
• Updates patient profile as necessary.
• Utilizes “three-second rule” to ensure proper SIG labeling per prescription order and medication dispensed.
• Works independently to resolve common claim rejections with minimal involvement of the pharmacist or other team lead.
• Effectively prioritizes prescriptions, sets appropriate system Priority, and communicates patient needs to the pharmacist on duty.
• Processes prescriptions according to applicable state and federal law and regulation.
• Reviews prescription data entry while filling to ensure correct drug and quantity dispensed.
• Performs the Discharge Technician duties to provide coverage when needed; this includes serving as a discharge prescription liaison for communication and filling needs of the program when needed.
• Responsible for inventory duties that include maintaining stock areas and workstations in a neat and orderly manner.
• Documents and communicates products to be ordered.
• Performs cycle counts as assigned correcting inventory on-hand quantities and verifying discrepancies.
• Reviews inventory stock and selects correct medications per prescription instructions.
• Regularly communicates workload status to fellow team members including the pharmacist on duty to ensure workflow efficiency.
• Coordinates with pharmacist-on-duty for all work and meal breaks.
• Effectively communicates workload status between shifts.
• Uses proper phone etiquette when communicating with patients, healthcare providers and co-workers.
• Participates in pharmacy topic and staff meeting discussions.
• Actively participates in any process or procedural change discussions to bring new ideas and feedback to the group.

Benefits

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program
• Health savings account
• Flexible spending account for childcare
• Life insurance
• Short-term and long-term disability
• Professional development
• Discounts to on-campus dining

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED