Pharmacy Technician

CVS Health•Redwood City, CA

15d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription filling. They work in a fast-paced retail pharmacy environment, provide caring customer service, maintain patient confidentiality, and comply with professional, ethical, federal, state, and local requirements. Technicians manage assigned pharmacy workstations and tasks and contribute to the pharmacy team’s ability to meet patient needs and regulatory standards. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet the registration, licensing, and certification requirements set by their state Board of Pharmacy. Duties may initially be restricted until those requirements are satisfied. Technicians can continue developing their clinical, technical, and insurance knowledge through available tools and training. The role may be subject to collective bargaining agreement rules in select markets. Depending on the role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation.

Requirements

Must be at least 16 years of age.
Meet state-specific licensure requirements.
Ability to concentrate on tasks over time without distraction.
Customer-service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills, including active listening.
Mathematical reasoning skills.
Problem-resolution skills, including recognizing potential problems and choosing an appropriate response.
Ability to remain upright for sustained periods and move about on foot between work areas.
Ability to perform tasks requiring finger dexterity, extend hands and arms, bend, and stoop.
Ability to communicate spoken information accurately and perceive sounds at normal speaking levels, with or without correction.
Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
Ability to occasionally lift or exert up to 30 pounds, frequently exert up to 10 pounds, and exert negligible force constantly.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent is preferred but not required.

Responsibilities

Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
Help meet patients’ medication needs and applicable regulatory compliance standards.
Provide caring, friendly service to patients and customers.
Maintain patient confidentiality and demonstrate ethical conduct.
Communicate with customers and colleagues using verbal and written communication.
Use mathematical reasoning, such as calculating a prescription’s days’ supply.
Identify problems and choose an appropriate course of action.
Complete CVS Pharmacy Technician training and applicable state registration, licensing, and certification requirements.