Pharmacy Technician
About The Position
Hy-Vee is seeking a certified pharmacy technician to support pharmacists in preparing and distributing prescription medications accurately and professionally. The role includes prescription processing, insurance billing, customer service, and inventory duties while maintaining confidentiality and compliance with applicable requirements. It is a fast-paced retail pharmacy position involving multiple tasks during each shift, such as filling prescriptions, answering telephone calls, and assisting customers. The pharmacy handles and prepares hazardous drugs; exposure to hazardous chemicals or solvents may occur during compounding, including with chemotherapy drugs. Safety training is provided, and following pharmacy procedures is important to minimize risks. Employment is contingent upon successfully completing a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Certification as a licensed technician through a certified national program; continuing education requirements must be maintained to keep the license active.
- Ability to apply logical and scientific thinking to solve problems involving abstract and concrete variables.
- Ability to perform arithmetic, algebraic, and geometric calculations accurately.
- Ability to compose original correspondence, follow technical manuals, and evaluate technical data.
- Ability to counsel and advise customers and interact professionally with patients, healthcare providers, and team members.
- Ability to use discretion and integrity when handling confidential patient information.
- Ability to frequently stand and walk during a shift, including extended periods at a pharmacy counter or workstation.
- Ability to count, pour, package, and label medications and fill prescriptions under pharmacist supervision in accordance with state and federal regulations.
- Ability to perform repetitive standing, walking, reaching, and bending associated with pharmacy duties.
- Ability to work around possible exposure to bloodborne pathogens and sharps associated with pharmacy operations and, where certified, immunization administration.
Nice To Haves
- Previous experience as a pharmacy technician or pharmacy clerk is preferred.
- Vaccination certification is required if administering vaccines, as required by law.
Responsibilities
- Provide prompt, friendly customer service and make customer interactions positive.
- Handle customer inquiries that do not require a pharmacist’s expertise or judgment.
- Accept written prescription orders and telephone refill requests at the supervising pharmacist’s discretion.
- Contact doctors’ offices to take or request refill prescriptions as needed.
- Gather and maintain accurate patient information needed to prepare prescriptions.
- Assist pharmacists in preparing prescription drug products for dispensing.
- Prepare and affix prescription labels and prepare prescriptions for mailing.
- Prepare and submit insurance claims and assist with third-party billing and troubleshooting.
- File prescriptions after dispensing and report medication errors to appropriate personnel.
- Order, check in, and stock pharmacy supplies and log invoices as necessary.
- Perform cash transactions accurately.
- Administer vaccines when permitted by law and when required certification is held.
- Maintain cleanliness of the pharmacy and dispensing area.
- Protect customers’ private medical information in accordance with HIPAA.
- Follow statutes and regulations applicable to pharmacy technicians.
- Work with coworkers to support customer satisfaction and a pleasant work environment.
- Assist in other store areas and take on special projects as assigned.
- Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
- Report to work as scheduled and on time.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
