Pharmacy Technician

CVS Health•Webster, MA
•$17 - $27

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while providing compassionate service in a retail pharmacy. They support the team in promptly, safely, and accurately filling prescriptions, maintain patient confidentiality, and follow professional and ethical standards and applicable federal, state, and local laws and regulations. The role contributes to patient access to care, lower costs, and quality of care. New Pharmacy Technicians must complete the CVS Pharmacy Technician Training Program and satisfy state-specific registration, licensing, and certification requirements. Duties may initially be restricted by the manager until those requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training. Applicable collective bargaining agreement rules may apply in select markets. Depending on the role and location, COVID-19 vaccination may be required, subject to applicable law and reasonable accommodations.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Concentrate on tasks over time without distraction.
  • Demonstrate customer-service orientation, including helping people in a friendly manner and responding appropriately to customer reactions.
  • Use verbal and written communication effectively with customers and colleagues, including active listening.
  • Use mathematical reasoning, such as calculating a prescription’s days’ supply.
  • Recognize problems and choose an appropriate course of action in complex situations.
  • Meet the physical demands described for the role, including standing, walking, fine finger work, reaching, bending, stooping, verbal communication, and close visual acuity.
  • Occasionally lift or exert up to 30 pounds and frequently exert up to 10 pounds of force.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent (preferred but not required).

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Provide caring service that meets or exceeds customer expectations.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Maintain ethical conduct and patient confidentiality.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits.
  • Vision benefits.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs.
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