Pharmacy Technician

Kroger•Casa Grande, AZ

About The Position

Provide exceptional customer service and support healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and delivering appropriate products, services, and care with fair and accurate pricing. Provide direct patient intervention through health and wellness services and experiences as permitted by applicable state and federal laws. Demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Assist the pharmacist with all responsibilities that do not require a pharmacist’s professional judgment.

Requirements

  • High school diploma or GED.
  • Must be at least 18 years old.
  • Ability to handle highly confidential information.
  • Meet minimum state requirements to perform the functions related to the position.

Nice To Haves

  • Any previous comparable experience.
  • Equivalent experience as a pharmacy clerk.
  • EPRN familiarity.

Responsibilities

  • Comply with local, state, and federal regulations, and report illegal activity, including robbery, theft, or fraud.
  • Comply with and reinforce food safety, sanitation, and safety regulations, guidelines, procedures, and programs; identify unsafe conditions and notify store management.
  • Understand and perform ordering functions with primary and secondary wholesalers.
  • Follow company guidelines for computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
  • Maintain departmental standards, including keeping workstations and customer waiting areas clean and organized.
  • Count, measure, and prepare specified products according to company best practices.
  • Complete billing procedures to ensure value for customers and the company.
  • Answer and triage phone calls and respond to inquiries as appropriate.
  • Follow company guidelines for accepting and tendering vendor coupons, cash-shortage limits, and shrink prevention.
  • Operate the cash register and follow cashier-handling policies for electronic fund transactions, cash, and check transactions.
  • Provide a strong customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
  • Assist the pharmacist with responsibilities that do not require professional judgment.
  • Follow HIPAA regulations and company policies regarding protected information.
  • Support company health and wellness initiatives.
  • Put away legend orders, including Central Fill deliveries.
  • Work cooperatively in a fast-paced and sometimes stressful environment, manage conflict reasonably and cooperatively, and act honestly and with integrity regarding customer and business information.
  • Follow directions and seek assistance when necessary to resolve customer and business issues.
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
  • Perform the essential job functions with or without reasonable accommodation.
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