Pharmacy Technician

CVS Health•Las Vegas, NV

About The Position

CVS Health Pharmacy Technicians support pharmacy teams in delivering safe, accurate, timely prescription fulfillment and excellent patient service. They assist with pharmacy operations across workstations such as production, pick-up, drive-thru, and drop-off, follow company standard operating procedures, and contribute to a safe, inclusive, and engaging team culture. Technicians complete a company training program and meet applicable state registration, licensing, and certification requirements; until requirements are complete, duties may be restricted by the Pharmacy Manager. The role may include basic inventory activities and, where permitted by law and supported by required training and certification, additional patient health services such as immunizations, point-of-care testing, and offsite clinics. Pharmacy Technicians who obtain Technician Immunizer status may help prepare and administer vaccines, educate patients, refer clinical questions to the pharmacist, respond to and report adverse reactions, document patient information, and manage vaccine supplies. Scheduling requires regular and predictable attendance, including nights and weekends, and flexibility to work at other stores in the market as business needs require.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required training within the designated timeframe.
  • Have regular and predictable attendance, including nights and weekends.
  • Be able to concentrate on tasks and shift quickly between tasks to meet patient and business needs.
  • Demonstrate customer service and team orientation, including friendly assistance and responding appropriately to patients’ reactions.
  • Use verbal and written communication and active listening to interact with patients and colleagues.
  • Use mathematics to determine quantities such as tablets to dispense, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet physical demands including standing or remaining upright for extended periods; lifting, scanning, and bagging; reaching and stooping; repetitive finger movements; precision adjustments; close visual acuity; and occasional lifting or exerting up to 20 pounds, frequent lifting or exerting up to 10 pounds, and consistently moving objects with negligible force.
  • Be able to convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized service to patients in person, at pick-up, through drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient problems.
  • Complete basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including traveling to other stores in the market when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
  • If permitted and qualified as a Technician Immunizer, complete additional licensure and training; help prepare and administer vaccines; educate patients about vaccines and refer vaccination questions to the pharmacist on duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy to support patient safety; communicate effectively with patients and colleagues; use active listening, mathematical reasoning, and problem-solving skills.
  • Perform the physical activities required for the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform any additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources, subject to hours worked and eligibility.
  • Employee discounts, subject to hours worked and eligibility.
  • Access to certain voluntary benefits and other programs, subject to hours worked and eligibility.
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