Pharmacy Technician

CVS Health•Panama City, FL

About The Position

CVS Health Pharmacy Technicians support patients by helping ensure prescriptions are filled promptly, safely, and accurately while providing compassionate customer service. They manage assigned pharmacy workstations and tasks, meet medication needs and regulatory compliance standards, maintain patient confidentiality, and follow professional and ethical standards as well as applicable federal, state, and local laws. The role is suited to people who enjoy a fast-paced environment and providing genuine care to patients and customers. New Pharmacy Technicians must complete CVS Pharmacy’s training program and satisfy applicable state registration, licensing, and certification requirements. Duties may initially be restricted by the manager until these requirements are met. Technicians can continue developing clinical, technical, and insurance knowledge through available tools and training.

Requirements

  • Must be at least 16 years of age.
  • Meet applicable state licensure requirements, which vary by state.
  • Ability to concentrate on a task over time without being distracted.
  • Customer service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills for interacting with customers and colleagues, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Problem-resolution skills, including recognizing actual or potential problems and selecting an appropriate course of action.
  • Meet the physical demands of the position, including standing for sustained periods, moving between work areas, finger-based tasks, reaching, bending, stooping, speaking and hearing, and close visual work.
  • Occasionally lift up to 30 pounds; exert up to 30 pounds of force occasionally and/or up to 10 pounds frequently.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support the team in filling prescriptions promptly, safely, and accurately.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service to patients and customers that exceeds expectations.
  • Maintain patient confidentiality and demonstrate ethical conduct.
  • Follow applicable professional standards and federal, state, and local laws and regulations.
  • Complete the required Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility
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