Pharmacy Technician

CVS Health•Concord, NH

11d

About The Position

CVS Health Pharmacy Technicians help patients and customers with their medication needs while supporting safe, prompt, and accurate prescription fulfillment. They provide caring service, maintain patient confidentiality, follow professional and ethical standards, and comply with applicable federal, state, and local laws and regulations. Technicians manage assigned pharmacy workstations and tasks to support the pharmacy team and deliver service that meets or exceeds customer expectations. New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet their state’s registration, licensing, and certification requirements. Duties may initially be restricted until those requirements are satisfied. Technicians can continue to develop clinical, technical, and insurance knowledge through available tools and training. This is a full-time role scheduled for 40 hours per week.

Requirements

Must be at least 16 years of age.
Meet applicable licensure requirements, which vary by state.
Ability to concentrate on tasks over time without being distracted.
Customer service orientation, including actively helping people in a friendly manner and responding appropriately to their reactions.
Verbal and written communication skills for interacting with customers and colleagues.
Active listening skills, including giving full attention, understanding information, asking questions as appropriate, and avoiding inappropriate interruptions.
Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
Problem-resolution skills, including recognizing when something is wrong or may go wrong and choosing an appropriate course of action.

Nice To Haves

Previous experience in a pharmacy, retail, medical, or customer service setting.
Previous experience as a Pharmacy Technician.
PTCB National Certification.
High school diploma or equivalent preferred but not required.

Responsibilities

Help ensure patients’ medication needs and regulatory compliance standards are met.
Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription fulfillment.
Provide compassionate, helpful service to patients and customers.
Maintain patient confidentiality and demonstrate ethical conduct.
Complete the CVS Pharmacy Technician Training Program and satisfy applicable state requirements.