Pharmacy Technician - Montrose

Legacy Community Health•Houston, TX

2d•Onsite

About The Position

The Pharmacy Technician works alongside the pharmacist and pharmacy team to prepare, fill, and deliver medications and support safe, accurate, and timely pharmacy operations. The role helps patients access and remain adherent to their medications, provides courteous and confidential service, and supports medication adherence, inventory integrity, regulatory compliance, and continuity of pharmacy services. The technician also helps the team meet operational priorities, complete quality checklists, and minimize interruptions in service. The position collaborates with pharmacists, pharmacy employees, managers, patients, referring physicians’ offices, insurance companies, and community partners. It includes supporting new employees and participating in ongoing education, training, pharmacy initiatives, and organizational events. The role is located at Legacy Montrose in Houston, Texas. The stated schedule is Monday through Friday, 7:30 AM–8:00 PM, and Saturday, 7:30 AM–5:30 PM.

Requirements

High school diploma or equivalent.
Current Pharmacy Technician Certification Board (PTCB) certificate.
Registration with the Texas State Board of Pharmacy.
Ability to pass a math test pertinent to retail pharmacy activities.
Maintain BLS/CPR and required certifications.
Two years of healthcare experience.
Ability to communicate effectively with staff, the community, and the general public.
Ability to perform duties and responsibilities with or without reasonable accommodation.
Project management skills and understanding of 340B regulations, inventory management, and cash-register operations.
Ability to remain calm under stressful conditions.
Ability to manage multiple deadlines and prioritize work.
Computer experience with Windows, Excel, and accounting software.

Nice To Haves

Bachelor’s degree preferred.
One or more years of community pharmacy experience preferred.
One or more years of pharmacy logistics experience preferred.
Bilingual ability preferred.

Responsibilities

Assist the pharmacist in assessing medication-dose appropriateness by obtaining and entering patient information as necessary.
Use appropriate dispensing procedures to ensure patients receive the correct medication.
Maintain adequate medication and supply stock, use safety precautions when stocking, and follow proper filling techniques when preparing medications.
Re-establish priorities based on workload.
Process insurance adjudications and pre-authorizations in a timely manner.
Complete and document daily and monthly activity checklists, including expired-drug checks, cleaning, area inspections, and assigned ordering.
Offer appropriate counseling time to patients and document when counseling is refused.
Communicate with referring physicians’ offices and insurance companies as supported by procedures or requested by pharmacists.
Perform and document weekly controlled-substance cycle counts as appropriate.
Participate in educating new employees and training pharmacy employees for organizational needs and events.
Provide positive customer service at the cash register in accordance with the Legacy Community Health Employee Handbook.
Communicate respectfully and courteously with customers and coworkers, avoiding disruptive or disrespectful remarks.
Participate in hand-off communication when beginning and leaving a shift.
Maintain patient confidentiality.
Notify the Pharmacist or Pharmacy Manager of unresolved problems and follow up with appropriate urgency.
Share information about drug shortages, availability, and pricing with pharmacists and peers in a timely manner.
Track and provide information about non-stock requests and recommendations for par adjustments.
Participate in interim and annual physical inventories.
Use reporting tools as needed to support tracking and medication adherence.
Support the Manager, Pharmacy Operations with activities related to implementing and changing the 340B program and maintaining inventory integrity.
Maintain prescription files according to policy and procedure and complete daily filing.
Collect cash as appropriate and perform daily money-collection procedures.
Reconcile prescription fills against billing.
Perform other duties as assigned.