Pharmacy Technician

CVS Health•Humble, TX
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and contribute to a caring, inclusive experience. Technicians follow company standard operating procedures, pharmacy workflow practices, and applicable laws and professional standards while communicating effectively with patients and colleagues. After starting, Technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Until requirements are met, the Pharmacy Manager may restrict duties. Where permitted by law and supported by training and certification, Technicians may provide additional patient health care services, including immunizations and point-of-care testing. Technician immunizer duties may include vaccine preparation and administration, patient education and referral to the Pharmacist-on-duty, monitoring and reporting adverse reactions, documenting patient information, and managing vaccine supplies. This is a part-time position with an anticipated 15 hours per week. The stated pay range is $16.50–$25.00. Actual pay depends on factors including experience, education, geography, and other relevant considerations. The position may involve working nights and weekends and traveling to other stores in the market as needed.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If state pharmacy rules do not specify a minimum age, be at least 16 years old.
  • If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Complete the required company training program within the designated timeframe.
  • Meet applicable state-level registration, licensing, and national certification requirements.
  • Concentrate on tasks, shift quickly between tasks, and confirm prescription information and label accuracy.
  • Provide friendly assistance, recognize patient reactions, and respond appropriately.
  • Communicate verbally and in writing with patients and colleagues, using active listening.
  • Use mathematics to solve prescription-related problems, such as calculating tablet quantities and days' supply.
  • Identify challenging patient or colleague interactions and choose an appropriate course of action.
  • Meet the position's physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, and close visual work.
  • Convey detailed spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and across the market at other locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at pharmacy workstations to support Pharmacists in managing and improving patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
  • Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
  • Where permitted, complete additional licensure and training to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report events as required by public health requirements.
  • Review and collect patient information, and track and document information for each applicable patient.
  • Monitor and manage vaccine supplies.
  • Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits.
  • Other benefit programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility.
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