Pharmacy Technician

CVS Health • Highland Park, IL

6d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and help the pharmacy team deliver safe, accurate prescription fulfillment and caring service. They assist patients and customers, follow standard operating procedures and pharmacy workflows, and contribute to a safe, inclusive team environment. Technicians must complete the company’s training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied.

The role may include supporting immunizations and other patient health services where permitted by law and supported by the required training and certification. Pharmacy Technicians must comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements that protect patient safety, privacy, and security. This is a part-time position with anticipated hours of 20 per week.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including applicable age, education, and licensure or certification requirements.
• If state rules do not set a minimum age, be at least 16 years old.
• If state rules do not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training and applicable state registration, licensing, and certification requirements within the required timeframes.
• Concentrate on tasks, shift quickly between tasks, and verify prescription information and label accuracy.
• Provide friendly customer service, recognize and respond appropriately to patients’ reactions, and work collaboratively with the team.
• Use and understand verbal and written communication, including active listening and clear exchange of detailed information.
• Use math to calculate prescription quantities, days’ supply, and the number of bottles needed.
• Identify difficult patient or colleague interactions and choose an appropriate course of action.
• Meet the physical demands of the role, including standing or remaining upright for extended periods; lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
• Occasionally lift up to 20 pounds and frequently lift up to 10 pounds; consistently exert negligible force to move objects.

Nice To Haves

• One to three years of prior experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at workstations, including production, pick-up, drive-thru, and drop-off.
• Support safe, prompt, and accurate prescription fulfillment and assist pharmacists in managing and improving patient health.
• Provide caring and personalized service to patients in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to an effective team, remain receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance dispensing and recordkeeping requirements and patient privacy and security protections.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics, where allowed by law and supported by required training and certification.
• If supporting immunizations, complete required licensure and training; prepare and administer vaccines as authorized; educate patients and refer vaccine questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events as required; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED