Pharmacy Technician

CVS Health•Lutz, FL
•$17 - $25•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately, assist patients in person and by phone, and contribute to a positive, caring patient experience. Technicians follow company standard operating procedures, pharmacy workflows, applicable laws and professional standards, and CVS policies concerning patient safety, controlled substances, recordkeeping, privacy, and security. They must complete the company training program and meet state registration, licensing, and certification requirements; duties may be restricted until those requirements are satisfied. Where permitted by law and supported by required training and certification, Technicians may provide additional patient health services, including immunizations, point-of-care testing, and staffing offsite clinics. Technician immunizers must meet applicable training and licensure requirements, educate patients about vaccines, refer clinical questions to the Pharmacist-on-duty, respond to and report adverse reactions, document patient information, and manage vaccine supplies. This is a part-time position with 20 anticipated weekly hours. Regular and predictable attendance, including nights and weekends, is required. The role requires flexibility to work at the home store and travel to other stores in the market when needed. The typical pay range is $16.50–$25.00 per hour, with offers depending on factors such as experience, education, and geography. Eligible benefits may include dental and vision coverage, wellness resources, employee discounts, and certain voluntary benefits, depending on hours worked and eligibility.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet state-level licensure and national certification requirements applicable to the position.
  • Complete required training within the designated timeframe.
  • Maintain attention and focus, including concentrating on tasks, shifting between tasks, and confirming prescription information and label accuracy.
  • Demonstrate customer service and team orientation by helping people in a friendly manner, recognizing patients’ reactions, and responding appropriately.
  • Use verbal and written communication effectively with patients and colleagues, including active listening.
  • Apply mathematical reasoning to pharmacy tasks such as calculating quantities, days’ supply, and the number of bottles needed to fill prescriptions.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including extended periods upright, lifting and handling items, reaching, repetitive finger movements, stooping, close visual work, and spoken and oral communication demands.
  • Regularly attend work predictably, including nights and weekends.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
  • Follow pharmacy workflows at production, pickup, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide caring, personalized service to patients at pickup, drive-through, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Perform basic inventory tasks as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, respond constructively to feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
  • Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, where permitted and appropriately trained and certified.
  • Where permitted, complete the requirements for Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccine questions to the Pharmacist-on-duty.
  • Monitor for and respond to adverse reactions, and report adverse events as required by public health requirements.
  • Review and collect patient information and maintain required patient documentation.
  • Monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Dental benefits, subject to hours worked and eligibility.
  • Vision benefits, subject to hours worked and eligibility.
  • Wellness resources.
  • Employee discounts.
  • Access to certain voluntary benefits and other programs, subject to eligibility.
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