Pharmacy Technician

CVS Health • Lynn, MA

7d

About The Position

CVS Health Pharmacy Technicians help patients manage their medication needs while providing compassionate customer service in a retail pharmacy. They support the team in filling prescriptions promptly, safely, and accurately; meet regulatory compliance standards; maintain patient confidentiality; and uphold professional and ethical standards in accordance with applicable laws and regulations. Technicians manage assigned pharmacy workstations and tasks in a fast-paced environment and work to exceed customer expectations.

New Pharmacy Technicians must complete CVS Pharmacy’s training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Duties may initially be restricted by a manager until those requirements are satisfied. As technicians gain qualifications, they can develop their clinical, technical, and insurance knowledge through available tools and training. In some markets, collective bargaining agreement rules may apply. Depending on role and location, COVID-19 vaccination may be required where permitted by law, subject to reasonable accommodation provisions.

Requirements

• Must be at least 16 years of age.
• Meet applicable state registration, licensing, and certification requirements; requirements vary by state.
• Complete CVS Pharmacy’s Pharmacy Technician Training Program if new to the role.
• Ability to concentrate on tasks over time without distraction.
• Customer-service orientation, including recognizing and responding appropriately to customers’ needs and reactions.
• Verbal and written communication and active listening skills for interacting with customers and colleagues.
• Mathematical reasoning, including calculating a prescription’s days’ supply.
• Problem-resolution skills, including recognizing problems and choosing an appropriate course of action.
• Ability to remain upright and move about on foot for sustained periods and to move between work areas.
• Manual dexterity to pick, pinch, type, and work with fingers; ability to extend hands and arms and bend or stoop.
• Ability to communicate spoken instructions accurately and perceive sounds at normal speaking levels, with or without correction.
• Close visual acuity for tasks such as transcribing, viewing a computer terminal, reading, and inspecting small parts.
• Occasional lifting or exertion of up to 30 pounds; frequent exertion of up to 10 pounds and/or negligible continuous force.

Nice To Haves

• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Previous experience as a Pharmacy Technician.
• PTCB National Certification.
• High school diploma or equivalent (preferred but not required).

Responsibilities

• Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
• Help ensure patients’ medication needs and regulatory compliance standards are met.
• Provide caring service to patients and customers that meets or exceeds expectations.
• Demonstrate ethical conduct and maintain patient confidentiality.
• Use pharmacy tools and training to build clinical, technical, and insurance knowledge as duties expand.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed