Pharmacy Technician

CVS Health • Laguna Niguel, CA

20d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while providing caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. Once hired, they must complete the company’s training program and meet applicable state registration, licensing, and certification requirements; duties may be restricted until those requirements are met.

Technicians may work across production, pickup, drive-through, and drop-off workflows; assist with inventory activities; and, where permitted and appropriately trained, provide additional patient health services such as immunizations and point-of-care testing. Technician immunizer duties may include preparing and administering vaccines, educating patients, referring vaccination questions to the pharmacist, responding to adverse reactions, documenting patient information, and managing vaccine supplies. This position is part-time, with 24 anticipated weekly hours. The stated pay range is $18.90–$28.90 per hour.

Requirements

• Comply with state board of pharmacy requirements and laws governing pharmacy practice, including applicable age, education, licensure, and certification requirements.
• If state rules do not specify a minimum age, be at least 16 years old.
• If state rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate, shift quickly between tasks, and confirm prescription and label accuracy.
• Customer-service and teamwork skills, including responding appropriately to patients’ reactions and needs.
• Verbal and written communication skills, including active listening and accurately conveying detailed spoken instructions.
• Ability to use mathematics for prescription calculations, such as tablet quantities and days’ supply.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive finger movements; and handle items with close visual attention.
• Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently exert negligible force to move objects.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures and pharmacy workflow procedures at pharmacy workstations to support safe, accurate prescription fulfillment.
• Support pharmacists in managing and improving patient health, while providing caring and personalized service at pickup, drive-through, and over the phone.
• Offer immunizations and other services where permitted, and resolve or escalate patient concerns appropriately.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including traveling to other market stores to work shifts when needed.
• Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies, including controlled-substance requirements and patient privacy and security practices.
• Deliver additional patient health services, such as immunizations, point-of-care testing, and staffing offsite clinics, when legally permitted and supported by required training and certification.
• If supporting immunizations, complete required licensure and training to obtain Technician Immunizer status and prepare and administer vaccines.
• Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
• Monitor for and respond to adverse reactions, and report events according to public health requirements.
• Review and collect patient information, and track and document applicable patient records.
• Monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Confirm prescription information and label accuracy, perform required mathematical calculations, and address patient or colleague problems appropriately.
• Perform the physical tasks required for the role, including standing, lifting, reaching, repetitive finger movements, stooping, and close visual work.
• Perform other tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED