Pharmacy Technician

CVS Health • Goose Creek, SC

13d • $16 - $24 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help patients and customers, support the pharmacy team, and help ensure prescriptions are filled promptly, safely, and accurately. Technicians follow standard operating procedures, pharmacy workflow practices, and applicable legal and professional requirements while contributing to a safe, inclusive, and engaging workplace.

After entering the role, Technicians must complete the company training program and satisfy state registration, licensing, and certification requirements. Until those requirements are met, the Pharmacy Manager may restrict duties. Where allowed by law and supported by required training and certification, Technicians may also provide additional patient health services, including immunizations and point-of-care testing, and may staff offsite clinics. Technician Immunizers must meet additional licensing and training requirements and may assist with vaccine preparation and administration, patient education and referral, adverse-reaction monitoring and reporting, patient information documentation, and vaccine supply management.

Requirements

• Meet applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, switching tasks to meet patient and business needs, and confirming prescription information and label accuracy.
• Demonstrate customer service and team orientation by seeking ways to help people, interacting in a friendly manner, and responding appropriately to patients’ reactions.
• Use verbal and written communication effectively with patients and colleagues, including active listening.
• Use mathematical reasoning to solve prescription-related problems, such as calculating tablet quantities, days’ supply, and bottle quantities.
• Identify challenging patient or colleague interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching, stretching, stooping, and repetitive finger work; precise machine adjustment; and close visual acuity.
• Occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.
• Communicate detailed or important spoken instructions accurately and receive detailed information through oral communication.

Nice To Haves

• 1–3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other market locations to meet business needs.

Responsibilities

• Follow company standard operating procedures at each workstation to support Pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to ensure safe and accurate prescription fulfillment.
• Serve patients at pick-up, drive-thru, and over the phone with empathy and genuine care; offer immunizations and other services; and resolve or escalate patient problems.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, be receptive to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and voluntarily travel to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, and staff offsite clinics when permitted and appropriately trained and certified.
• Where permitted and qualified as a Technician Immunizer, complete required training and licensure; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; collect, track, and document patient information; and monitor and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Assist with other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED