Pharmacy Technician

CVS Health • Fort Myers, FL

5d • $17 - $25 • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They are often the first point of contact for patients and customers, helping ensure prescriptions are filled promptly, safely, and accurately while delivering caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and help foster a safe, inclusive environment.

After starting, technicians must complete the company training program and meet applicable state Board of Pharmacy registration, licensing, and certification requirements. Until those requirements are completed, duties may be restricted by the Pharmacy Manager. Depending on state law and required training, technicians may also support immunizations, point-of-care testing, and other patient health care services.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
• If state requirements do not specify a minimum age, be at least 16 years old.
• If state requirements do not specify a minimum education level, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Demonstrate attention and focus, including concentrating over time, shifting between tasks, and confirming prescription information and label accuracy.
• Provide friendly customer service, recognize patient reactions, and respond appropriately.
• Use verbal and written communication effectively and practice active listening.
• Use math to calculate prescription quantities and days’ supply.
• Identify challenging interactions and select an appropriate course of action.
• Meet the physical demands of the role, including remaining upright for extended periods; lifting up to 20 pounds occasionally and up to 10 pounds frequently; reaching, stooping, repetitive finger use, and close visual acuity.
• Regular and predictable attendance, including nights and weekends.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market at other locations as business needs require.

Responsibilities

• Follow company standard operating procedures at each workstation to support pharmacists in managing and improving patient health.
• Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off areas to fulfill prescriptions safely and accurately.
• Provide caring and personalized patient service in person and over the phone; offer immunizations and other services where applicable; and resolve or escalate patient concerns.
• Perform permitted inventory activities, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, respond to feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs and travel voluntarily to other stores in the market for shifts when needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations and point-of-care testing, where allowed by law and supported by training and certification.
• When permitted and qualified as a Technician Immunizer, complete required licensure and training; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review and document patient information; and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Accurately confirm prescription information and label details, communicate with patients and colleagues, use active listening, and apply mathematical reasoning to prescription quantities and supplies.
• Perform physical tasks including standing or remaining upright, lifting, scanning and bagging items, reaching, repetitive finger movements, adjusting equipment, stooping, and visually inspecting information.
• Complete other tasks as directed by a Supervisor or Manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits and other programs, subject to hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED