Pharmacy Technician

CVS Health • Rancho Mirage, CA

13d • Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail locations. They help ensure prescriptions are filled promptly, safely, and accurately; assist patients and customers; follow standard operating procedures and pharmacy workflow; and contribute to a caring, safe, and inclusive environment. Technicians complete company training and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met.

The role may include supporting immunizations and other patient health care services where permitted by law and supported by appropriate training and certification. Technician immunizer duties may include vaccine preparation and administration, patient education and referrals to the pharmacist, adverse-reaction monitoring and reporting, patient information collection and documentation, and vaccine-supply management. This is a part-time position with 16 anticipated weekly hours. The listed pay range is $18.55 per hour.

Requirements

• Comply with applicable state Board of Pharmacy requirements and laws, including requirements relating to age, education, and licensure or certification.
• If state pharmacy rules do not specify a minimum age, be at least 16 years old.
• If state pharmacy rules do not specify a minimum educational requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• Complete required company training within the designated timeframe.
• Have regular and predictable attendance, including nights and weekends.
• Ability to concentrate and shift between tasks while confirming prescription information and label accuracy.
• Friendly, patient-focused service and ability to recognize and respond appropriately to patients’ reactions.
• Verbal and written communication skills, including active listening and accurate exchange of detailed information.
• Ability to use mathematics to determine quantities, days’ supply, and bottle counts for prescriptions.
• Ability to identify challenging interactions and select an appropriate course of action.
• Ability to meet the stated physical demands, including occasionally lifting or exerting up to 20 pounds, frequently up to 10 pounds, and consistently negligible force.

Nice To Haves

• One to three years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work at the home store and at other locations across the market to meet business needs.

Responsibilities

• Follow company standard operating procedures at pharmacy workstations to support pharmacists and patient health.
• Follow pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off workstations to fulfill prescriptions safely and accurately.
• Provide caring, personalized patient service in person, at pick-up and drive-thru, and over the phone; offer immunizations and other services where appropriate; resolve or escalate patient concerns.
• Perform basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
• Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
• Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market for shifts as needed.
• Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies and procedures, including requirements for patient safety, controlled substances, recordkeeping, privacy, and security.
• Deliver additional patient health care services, such as immunizations, point-of-care testing, and voluntary offsite clinic staffing, where allowed by law and supported by required training and certification.
• Where permissible and qualified as a Technician Immunizer, complete required training and licensure, educate patients about vaccines and refer vaccination questions to the pharmacist, monitor and report adverse reactions, collect and document patient information, and manage vaccine supplies.
• Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
• Use attention, focus, communication, active listening, customer-service, teamwork, mathematical reasoning, and problem-resolution skills to meet patient and business needs.
• Perform physical duties including standing and mobility, lifting, scanning and bagging items, reaching, repetitive finger movements, precise machine adjustments, stooping, and close visual work.
• Perform additional tasks as directed by a supervisor or manager.

Benefits

• Dental benefits
• Vision benefits
• Wellness resources
• Employee discounts
• Access to certain voluntary benefits
• Other programs supporting colleagues’ physical, emotional, and financial well-being, depending on hours worked and eligibility

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED