Pharmacy Technician

CVS Health•Ann Arbor, MI

About The Position

CVS Health Pharmacy Technicians support the pharmacy team in safely and accurately filling patient prescriptions while providing caring service to patients and customers. They help meet medication needs and regulatory compliance standards, maintain patient confidentiality, and follow professional and ethical standards as well as applicable federal, state, and local laws. The role suits people who can work in a fast-paced environment and provide compassionate, genuine care. New technicians must complete the CVS Pharmacy Technician Training Program and satisfy the applicable state registration, licensing, and certification requirements. Duties may be restricted until those requirements are met. Once qualified, technicians can develop their clinical, technical, and insurance knowledge through available tools and training. Licensure requirements vary by state, and collective bargaining rules may apply in select markets.

Requirements

  • Must be at least 16 years of age.
  • Meet registration, licensing, and certification requirements applicable under the relevant State Board of Pharmacy guidelines; requirements vary by state.
  • Ability to concentrate on tasks without being distracted.
  • Customer-service orientation, including helping people in a friendly manner and responding appropriately to their reactions.
  • Verbal and written communication skills, including active listening.
  • Mathematical reasoning skills, such as calculating a prescription’s days’ supply.
  • Ability to identify actual or potential problems and choose an appropriate course of action.
  • Ability to perform the physical demands of the role, including standing for sustained periods, moving between work areas, finger-based tasks, reaching, bending, stooping, oral communication, and close visual work.
  • Occasional lifting of up to 30 pounds; exerting up to 30 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly.

Nice To Haves

  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Previous experience as a Pharmacy Technician.
  • PTCB National Certification.
  • High school diploma or equivalent is preferred but not required.

Responsibilities

  • Manage assigned pharmacy workstations and tasks to support prompt, safe, and accurate prescription filling.
  • Help ensure patients’ medication needs and regulatory compliance standards are met.
  • Provide caring service that meets or exceeds customer expectations.
  • Demonstrate ethical conduct and maintain patient confidentiality.
  • Interact with patients, customers, and colleagues using effective verbal and written communication.
  • Use mathematical reasoning for tasks such as calculating a prescription’s days’ supply.
  • Recognize problems and select an appropriate course of action.
  • Complete the CVS Pharmacy Technician Training Program and applicable state registration, licensing, and certification requirements.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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