Pharmacy Technician

CVS Health•Beaverton, OR
•Onsite

About The Position

CVS Health Pharmacy Technicians support pharmacy operations and service excellence in retail stores. They assist patients and customers, help ensure prescriptions are filled promptly, safely, and accurately, and work with the pharmacy team to deliver caring service. Technicians follow standard operating procedures and pharmacy workflow practices, communicate effectively, and contribute to a safe, inclusive team culture. After starting in the role, technicians must complete the company training program and satisfy applicable state registration, licensing, and certification requirements. Duties may be restricted by the Pharmacy Manager until those requirements are met. Technicians may provide additional patient health care services, including immunizations and point-of-care testing, and may voluntarily staff offsite clinics when allowed by law and supported by required training and certification. Where permitted, Technician Immunizers may prepare and administer vaccines after completing applicable training and licensure requirements. This position requires regular and predictable attendance, including nights and weekends, and flexibility to work shifts at other stores in the market when business needs require. The role is full-time, with 40 anticipated weekly hours. The typical pay range is $18.80–$28.80 per hour; the actual offer may depend on experience, education, geography, and other factors.

Requirements

  • Comply with applicable state board of pharmacy requirements and laws governing pharmacy practice, including age, education, and licensure or certification requirements.
  • If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
  • If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
  • Meet applicable state-level licensure and national certification requirements, which vary by state.
  • Complete required company training within the designated timeframe.
  • Demonstrate attention and focus, including the ability to concentrate, pivot between tasks, and verify prescription information and label accuracy.
  • Demonstrate customer service and team orientation, including friendliness, awareness of patient reactions, and appropriate responses.
  • Use verbal and written communication effectively and demonstrate active listening.
  • Use mathematics to calculate prescription quantities, days’ supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate course of action.
  • Meet the role’s physical demands, including close visual acuity and the ability to lift or exert up to 20 pounds occasionally and up to 10 pounds frequently.

Nice To Haves

  • 1–3 years of previous experience as a Pharmacy Technician.
  • Previous experience in a pharmacy, retail, medical, or customer service setting.
  • Ability to work in the home store and at other market locations to meet business needs.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists manage and improve patient health.
  • Follow pharmacy workflow procedures in production, pick-up, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
  • Provide empathetic, personalized service to patients at pick-up, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
  • Complete permitted inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Contribute to a high-performing team, receive feedback, and seek opportunities to expand clinical and technical knowledge.
  • Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market for shifts when needed.
  • Comply with applicable federal, state, and local laws, regulations, professional standards, ethical principles, and CVS policies and procedures.
  • Support patient safety, controlled-substance dispensing and recordkeeping compliance, and patient privacy and security.
  • Deliver additional health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where permitted and appropriately trained and certified.
  • Where permitted and qualified as a Technician Immunizer, complete additional training and licensure requirements; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; review, collect, track, and document patient information; and monitor and manage vaccine supplies.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Confirm prescription information and label accuracy, use attention and focus to move between tasks, communicate actively with patients and colleagues, apply mathematical reasoning to prescription quantities and supplies, and resolve challenging interactions appropriately.
  • Perform the physical tasks required by the role, including remaining upright for extended periods, lifting, scanning, bagging, reaching, repetitive finger movements, stooping, and close visual work.
  • Perform additional tasks as directed by a Supervisor or Manager.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources supporting colleagues’ physical, emotional, and financial well-being, based on eligibility
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